Appointments: 305.666.1811

South Miami Gynecologic Oncology Group

Policies

Appointments

Our practice is a pure referral practice. We only accept patients that have been referred by other physicians. For this reason we ask that once your doctor has referred you that they send over your test results prior to an appointment being given. Your appointment will be given to you based on your diagnosis. For cancers we will attempt to see you within 1 week, others may need to wait slightly longer based on their diagnosis.

After Hours Care

We have made every effort to let you always speak with a live person and not a machine when you call. After the office is closed, you can still call the same number and our service will take your information and forward calls to the doctor or nurse practitioner on call. For non-emergency calls, please call during normal office hours.

Prescription Renewals

Please call during normal business hours with your questions or request. You can contact us at 305-666-1811.

Financial

Please understand that payment of your bill is considered part of your treatment. The following is a statement of our Financial Policy, which we require for you to read and sign the Financial Policy [PDF] form prior to any treatment

ALL COPAYMENTS AND DEDUCTIBLES ARE DUE PRIOR TO YOUR VISIT

WE ACCEPT: CASH, CHECK, MAJOR CREDIT CARDS: VISA, MASTERCARD

Insurance: We will bill your insurance company for your visit as a courtesy to you. Due to difficulty of obtaining payment from your insurance plans, we may ask for your assistance in getting your claim paid. Please be advised that it is the patient's responsibility to verify that we are a participating provider of your insurance plan.

HMO/Referrals: It is your responsibility to obtain a referral from your primary care physician if your insurance carrier requires it for your visits. It is the patients' responsibility to know and understand the requirements of their insurance plan. Our office is not responsible to obtain referrals for patients on HMO plans. If you arrive without a referral for your visit and are required to bring one, your appointment will be rescheduled.

Minor Patients: The parent or guardian accompanying the minor is responsible for payment of the bill.

Returned Checks: Any check returned for any reason will be subject to any bank fees charged to us along with 5% of the face value of the check or $30 administrative fee (whichever is greater).

Collections: Should your account become a collection problem, the patient/debtor assumes all costs of collection including but not limited to collection agency fees, court costs, interest and legal fees. All unpaid accounts will be reported to the credit bureau.

Non-Covered Services: You will be responsible for payment of services "not covered" by your insurance plan. It is your responsibility to understand your insurance plan's benefits and/or limitations.